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Compare features.

Find the plan that's right for your business.

Basic
79,00 €
per month
Standard
149,00 €
per month
Premium
349,00 €
per month
Enterprise
Get in touch
Locations
1
1
1
40
Queues per location
1
3
7
7+
Staff accounts more @ 5 € per staff per month
3
9
21
21+
Tickets per month more @ 0,01 € per ticket
1500
3600
Branding support
Limited
Limited
Limited
Full
Email customer support
24/5
24/5
24/7
24/7 priority
Tickets via QR code
Instant feedback
ID queues Know your customers
Moderated queues Tickets need approval from staff
Configurable feedback Add questions to feedback request
Reservation queues Pre-reserved time slots
 
Pre-information questions Know your customer's needs
 
API support Connect our system to yours
 
Ticket notes & history Take notes & check customer history
 
 
Advanced ticket statistics Data related to customer service
 
 
Staff productivity data
 
 
Ticket transfer b/w different queues
 
 
Ticket transfer b/w different locations
 
 
 
Compare two locations
 
 
 
Customizations Subject to additional costs
 
 
 
White labelling Subject to additional costs
 
 
 
PUSH notifications
Telegram notifications charged extra @ 79,00 € per month
WhatsApp notifications charged extra @ 79,00 € per month
SMS notifications charged @ 0,05 € per sms
 
150 SMS included
350 SMS included
Billing Minimum commitment
Monthly
Monthly
Monthly
Yearly

Choose a plan.

And start with a free trial for 30 days.

Basic
79
€ per month
One queue per location

1500 tickets per month

3 staff accounts per location

PUSH notifications

Instant feedback for every ticket

24/5 email support

Upto 12-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

View all plans
- Basic

Suitable for business and organizations with a standard influx of customers, for example, 50 customers per day (considering an average of 21 working days in a month). A barber shop or a dentist's clinic are very good examples of such places.

Your customers join queue via:

Your staff manages queues via:

Value added services include:

  • Operator login
  • ID queues
  • Moderated queues
  • Configurable feedback
  • Tickets via QR code

Apply your brand to the landing page on our platform.

  • Customize your logo
  • Customize the cover photo

Notification modules available:

  • WhatsApp notifications charged extra @ 79,00 € per month
  • Telegram notifications charged extra @ 79,00 € per month

View all plans
Standard
149
€ per month
Three queues per location

3600 tickets per month

9 staff accounts per location

PUSH, SMS1 notifications

Instant feedback for every ticket

24/5 email support

Upto 12-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

View all plans
- Standard

Suitable for businesses or organizations that have a standard influx but provide multiple services to their customers. For example, a restaurant with separate queues for dine-in, takeaway and delivery, or, a government office which handles land registration, transfers and general customer service.

Your customers join queue via:

Your staff manages queues via:

Value added services include:

  • Everything in Basic PLUS
  • Reservation queues
  • Pre-information questionnaire
  • API support

Apply your brand to the landing page on our platform.

  • Customize your logo
  • Customize the cover photo

Notification modules available:

  • SMS1 notifications 150 SMS included per month
  • WhatsApp notifications charged extra @ 79,00 € per month
  • Telegram notifications charged extra @ 79,00 € per month

View all plans
Premium
349
€ per month
Seven queues per location

Unlimited tickets per month

21 staff accounts per location

Email, PUSH, SMS1 notifications

Instant feedback for every ticket

24/7 email support

Max 8-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

View all plans
- Premium

Suitable for corporate organizations, businesses, government offices that handle lot of customers on a day-to-day basis and offer to them different types of services, with multiple desks and a common queuing area. Good examples of such places are banks, retail stores, telecom stores, hair dressers and many such similar places.

Your customers join queue via:

Your staff manages queues via:

Value added services include:

  • Everything in Standard PLUS
  • Ticket notes & history
  • Advanced ticket statistics
  • Staff productivity data
  • Transfer ticket between queues

Apply your brand to the landing page on our platform.

  • Customize your logo
  • Customize the cover photo

Notification modules available:

  • Opt-in Email notifications
  • SMS1 notifications 350 SMS included per month
  • WhatsApp notifications charged extra @ 79,00 € per month
  • Telegram notifications charged extra @ 79,00 € per month

View all plans
Enterprise
Contact Sales
Upto 40 locations (or more)

No upper limits defined for queues, tickets or staff

Easy integration to your website, mobile and enterprise apps

24/7 priority support

Custom on-boarding and training

Dedicated success manager for your organization

Dedicated SLA based on your needs

Minimum one-year commitment is required

Annual billing via invoice or purchase order

View all plans
- Enterprise

This plan is tailored to meet the needs of corporate organizations, hospitals, government offices, banks etc. that want to scale up and support digital queuing services across their organization and at multiple customer service locations. For example, a National bank can use one enterprise licence to provide digital and mobile queuing services at all of their branches within multiple cities in a country.

Your customers join queue via:

Your staff manages queues via:

  • Web dashboard
  • Or your own CRM, Intranet application that is integrated to our services

Value added services include:

  • Everything in Premium PLUS
  • Transfer ticket between two locations
  • Compare two locations

Apply your brand to the landing pages and also other places where possible.

  • Customize your logo
  • Customize the cover photo
  • Customize sender names on outgoing SMS, Emails

Notification modules available:

  • Opt-in Email notifications
  • SMS1 notifications charged @ 0,05 € per sms
  • WhatsApp notifications charged extra @ 79,00 € per month
  • Telegram notifications charged extra @ 79,00 € per month

Customize2 or request a new feature based on your specific needs

On premises or dedicated which means - host it in our cloud or yours

View all plans
Basic
79
€ per month
One queue per location

1500 tickets per month

3 staff accounts per location

PUSH notifications

Instant feedback for every ticket

24/5 email support

Upto 12-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

Your customers join queue via our Web app, Android app, iOS app.

Your staff manages queues via our Web dashboard

Value added services include: Operator login, ID queues, Moderated queues, Configurable feedback, Tickets via QR code

Notification modules available: WhatsApp notifications, Telegram notifications @ € 79 per notification module per month

Standard
149
€ per month
Three queues per location

3600 tickets per month

9 staff accounts per location

PUSH, SMS1 notifications

Instant feedback for every ticket

24/5 email support

Upto 12-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

Your customers join queue via our Web app, Android app, iOS app.

Your staff manages queues via our Web dashboard

Value added services include: Every thing in Basic, Reservation queues, Pre-information questionnaire, API support

150 SMS notifications included per month

Notification modules available: WhatsApp notifications, Telegram notifications @ € 79 per notification module per month

Premium
349
€ per month
Seven queues per location

Unlimited tickets per month

21 staff accounts per location

Email, PUSH, SMS1 notifications

Instant feedback for every ticket

24/7 email support

Max 8-hour resolution time for issues classified as blocker

Market place access for Value added services

Monthly billing via invoice or automated payment

Your customers join queue via our Web app, Android app, iOS app.

Your staff manages queues via our Web dashboard.

Value added services include: Everything in standard, Ticket notes & history, Advanced ticket statistics, Staff productivity data, Transfer ticket b/w queues

350 SMS notifications included per month

Notification modules available: WhatsApp notifications, Telegram notifications @ € 79 per notification module per month

Enterprise
Contact Sales
Upto 40 locations (or more)

No upper limits defined for queues, tickets or staff

Easy integration to your website, mobile and enterprise apps

24/7 priority support

Custom on-boarding and training

Dedicated success manager for your organization

Dedicated SLA based on your needs

Minimum one-year commitment is required

Annual billing via invoice or purchase order

Your customers join queue via our Web app, Android app, iOS app or your own app, website.

Your staff manages queues via our Web dashboard or your own CRM, Intranet application.

Value added services include: Everything that is in premium, Ticket transfer between two locations, Compare locations

Notification modules available: WhatsApp notifications, Telegram notifications @ € 79 per notification module per month

Customize2 or request a new feature based on your specific needs

Apply your brand to all outgoing SMS, Email notifications

On premises or dedicated which means - host it in our cloud or yours

  • 1: SMS notifications exceeding the plan quota are charged at € 0,05 per sms. It is also possible to use your own SMS gateway.
  • 2: Customizations are subject to additional charges which are usually determined based on actual efforts of the development team.
  • Tickets exceeding the normal quota are billed at € 0,01 per ticket and is billed during the next billing cycle.
  • Staff accounts needed above the standard quota are billed at € 5,00 per additional account per month.

Creating an impact in the new normal

new-normal covid-19 covid-response sars-cov-2

Crowded waiting areas are high-risk-zones for viral infection transmission!

During the current pandemic and even after that, people will have very high concerns about hygiene and will take all possible measures to protect themselves like avoid face-to-face contact, avoid crowded waiting areas etc. A common paper ticket queueing machine - that is used by everyone - will act as a hotspot and add to people and organization's worries.

How mobile queuing will help?

In this context, we are offering to Government organizations, Educational institutions and organizations operating in the Healthcare sector, an extended trial of 180 days free of cost. To get started with this, please register your organization's trial account here and then, get in touch with us at sales-team [at] codemenders.com.